HarmonyPSA to elevio
migration service

Smooth , no special skill set or coding required. A complete HarmonyPSA to elevio data migration instrument.

More details

Your best tool for HarmonyPSA to elevio data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to elevio

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in elevio.

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When migrating your data from HarmonyPSA to elevio we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to elevio work

  • Prepare

    Sign-up and go to our migration service.

  • Connect HarmonyPSA

    Pick and link your HarmonyPSA support desk with HDM.

  • Grant the right to access your elevio account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you want to modify

  • Have your requirements estimated

    We will analyze your case and get back to you with a total price and a scope of work.

  • Migrate from HarmonyPSA to elevio all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your elevio import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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