HarmonyPSA to Elementool Help Desk
migration service

Effortless , no special expertise or programming required. A complete HarmonyPSA to Elementool Help Desk data migration instrument.

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Your best tool for HarmonyPSA to Elementool Help Desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose what data you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost essential customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we designed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Elementool Help Desk

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Elementool Help Desk.

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When migrating your data from HarmonyPSA to Elementool Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Elementool Help Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect HarmonyPSA

    Pick and link your HarmonyPSA support desk with HDM.

  • Connect Elementool Help Desk

    Give the right to access your Elementool Help Desk account.

  • Describe your business needs

    Let us know exactly what elements of your migration you want to adjust

  • Have your needs estimated

    We shall analyze your case and send you with a total price and a scope of tasks.

  • Migrate from HarmonyPSA to Elementool Help Desk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Elementool Help Desk import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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