HarmonyPSA to eDesk by xSellco
migration service

Smooth , no special expertise or coding required. A complete HarmonyPSA to eDesk by xSellco data migration instrument.

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Your best tool for HarmonyPSA to eDesk by xSellco data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Move your help desk info in full to make certain that no ticket is missing vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link both platforms, choose what you need to migrate and allow the system deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to select what goes where, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to eDesk by xSellco

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in eDesk by xSellco .

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Retained association between object and people

When migrating your data from HarmonyPSA to eDesk by xSellco we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to eDesk by xSellco work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from HarmonyPSA to eDesk by xSellco .

  • Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect eDesk by xSellco

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from HarmonyPSA to eDesk by xSellco .

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your eDesk by xSellco import

Our staff would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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