HarmonyPSA to DigitalGenius
migration service

Trouble-free , no special expertise or coding required. A complete HarmonyPSA to DigitalGenius data migration instrument.

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The best HarmonyPSA to DigitalGenius tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost essential customer support details.
Automated tool

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, pick records, click ok, and you’re done!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You can be certain with HDM no hacker attacks will take place.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to DigitalGenius

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in DigitalGenius.

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Retained connection between object and people

When migrating your records from HarmonyPSA to DigitalGenius we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to DigitalGenius work

  • Get ready

    Sign up and go to our migration service.

  • Connect HarmonyPSA

    Choose and link your HarmonyPSA support desk with HDM.

  • Connect DigitalGenius

    Grant access to your DigitalGenius account.

  • Explain your requirements

    Let us understand precisely what components of your migration you need to adjust

  • Have your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from HarmonyPSA to DigitalGenius everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your DigitalGenius import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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