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HarmonyPSA to Dezide
migration service

Effortless , no special knowledge or coding required. A complete HarmonyPSA to Dezide data migration software.

More details

Your best tool for HarmonyPSA to Dezide data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost essential customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.

Link the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Dezide

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Dezide.

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Retained connection between object and people

When migrating your data from HarmonyPSA to Dezide we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Dezide work

  • Prepare

    Sign up and go to our migration tool.

  • Connect HarmonyPSA

    Opt and link your HarmonyPSA service desk with HDM.

  • Give access to your Dezide account.

  • Express your needs

    Let us know exactly what components of your migration you want to adjust

  • Get your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HarmonyPSA to Dezide all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Dezide import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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