HarmonyPSA to Database
migration service

Trouble-free , no special know how or coding required. A complete HarmonyPSA to Database data migration instrument.

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The best HarmonyPSA to Database tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and observe the magic happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in control

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to Database

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in Database.

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Retained connection between object and people

When migrating your records from HarmonyPSA to Database we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Database work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to Database.

  • Connect HarmonyPSA

    Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Database

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Database everything

    Once everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from HarmonyPSA to Database.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Database import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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