HarmonyPSA to CSV
migration service

Smooth , no special skill set or programming required. A complete HarmonyPSA to CSV data migration tool.

More details

Your best tool for HarmonyPSA to CSV data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and see the magic happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to CSV

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in CSV.

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Sustained connectivity between object and people

When migrating your data from HarmonyPSA to CSV we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to CSV work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to CSV.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect CSV

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to CSV everything

    When everything's tested, choose a quiet time with the least load on the support department and begin migrating from HarmonyPSA to CSV.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CSV import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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