HarmonyPSA to Connex One
migration service

Effortless , no special knowledge or programming required. A complete HarmonyPSA to Connex One data migration instrument.

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Your best tool for HarmonyPSA to Connex One data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Link the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You may be certain with HDM no hacker attacks will take place.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Connex One

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Connex One.

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When migrating your data from HarmonyPSA to Connex One we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Connex One

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Connex One work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and link your HarmonyPSA support desk with HDM.

  • Grant the right to access your Connex One account.

  • Explain your needs

    Let us know exactly what components of your migration you would like to fine-tune

  • Have your needs estimated

    We will investigate your application and get back to you with a price and a scope of work.

  • Migrate from HarmonyPSA to Connex One all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Connex One import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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