HarmonyPSA to Chime for Lync
migration service

Trouble-free , no special skill set or programming required. A complete HarmonyPSA to Chime for Lync data migration instrument.

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The best HarmonyPSA to Chime for Lync tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new platform and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and allow the tool deal with the remainder.

Data maintenance

Your customer data migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to pick what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to Chime for Lync

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Chime for Lync.

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Maintained connection between object and people

When migrating your records from HarmonyPSA to Chime for Lync we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Chime for Lync work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect HarmonyPSA

    Pick and connect your HarmonyPSA support desk with HDM.

  • Connect Chime for Lync

    Give access to your Chime for Lync account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from HarmonyPSA to Chime for Lync all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Chime for Lync import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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