HarmonyPSA to Casengo
migration service

Effortless , no special know how or programming required. A complete HarmonyPSA to Casengo data migration instrument.

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Your best tool for HarmonyPSA to Casengo data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool accessible as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Casengo

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Casengo.

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Sustained connection between object and people

When migrating your data from HarmonyPSA to Casengo we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Casengo work

  • Prepare

    Register and go to our migration wizard.

  • Connect HarmonyPSA

    Opt and connect your HarmonyPSA support desk with HDM.

  • Grant the right to access your Casengo account.

  • Express your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your preferences estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from HarmonyPSA to Casengo everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Casengo import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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