HarmonyPSA to bold360
migration service

Effortless , no special expertise or coding required. A complete HarmonyPSA to bold360 data migration instrument.

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Your best tool for HarmonyPSA to bold360 data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.
Record completion
Move your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Connect the platforms, select records, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members have access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it starts, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to bold360

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in bold360.

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Retained association between object and people

When migrating your data from HarmonyPSA to bold360 we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to bold360 work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and connect your HarmonyPSA service desk with HDM.

  • Connect bold360

    Give the right to access your bold360 account.

  • Outline your requirements

    Let us know what components of your migration you would like to modify

  • Have your needs estimated

    We will research your case and send you with a total price and a scope of work.

  • Migrate from HarmonyPSA to bold360 everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your bold360 import

Our staff would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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