HarmonyPSA to Awesome Support (WordPress)
migration service
Smooth , no special expertise or programming required. A complete HarmonyPSA to Awesome Support (WordPress) data migration instrument.
HarmonyPSA to Awesome Support (WordPress)
Your best tool for HarmonyPSA to Awesome Support (WordPress) data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service information.Effortless process
No need to worry about coding or continuously watch each piece of info moved.
Just attach both platforms, tick what you want to take to a new database and allow the tool deal with the rest for you.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you expected.
Data safety is priority
Information is key which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You’re in charge
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from HarmonyPSA to Awesome Support (WordPress)
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Awesome Support (WordPress).Next
Maintained connection between object and people
When migrating your data from HarmonyPSA to Awesome Support (WordPress) we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HarmonyPSA to Awesome Support (WordPress)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HarmonyPSA to Awesome Support (WordPress) work
-
Prepare
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HarmonyPSA to Awesome Support (WordPress).
-
Link HarmonyPSA
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
-
Connect Awesome Support (WordPress)
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Awesome Support (WordPress) all data
Once everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from HarmonyPSA to Awesome Support (WordPress).
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Awesome Support (WordPress) import
Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…