HarmonyPSA to ALVAO Service Desk
migration service

Trouble-free , no special know how or coding required. A complete HarmonyPSA to ALVAO Service Desk data migration instrument.

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The best HarmonyPSA to ALVAO Service Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Link the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it goes, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we work to deliver the best possible migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to ALVAO Service Desk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in ALVAO Service Desk.

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Maintained connection between object and people

When migrating your records from HarmonyPSA to ALVAO Service Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to ALVAO Service Desk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect HarmonyPSA

    Pick and connect your HarmonyPSA support desk with HDM.

  • Connect ALVAO Service Desk

    Grant access to your ALVAO Service Desk account.

  • Describe your needs

    Let us know what aspects of your migration you want to modify

  • Get your requirements estimated

    We will research your application and send you with a price range and a scope of tasks.

  • Migrate from HarmonyPSA to ALVAO Service Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ALVAO Service Desk import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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