HarmonyPSA to AIhelp
migration service

Extremely easy , no special skill set or coding required. A complete HarmonyPSA to AIhelp data migration software.

More details

The best HarmonyPSA to AIhelp tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.
Easy process

No need to worry about scripting or constantly watch each record transferred.

Just attach your source and target, choose what you need to migrate and let the tool do the rest for you.

Data maintenance

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members have access to your credentials or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to AIhelp

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in AIhelp.

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Maintained association between object and people

When migrating your records from HarmonyPSA to AIhelp we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to AIhelp work

  • Get ready

    Register and go to our migration service.

  • Choose and connect your HarmonyPSA service desk with HDM.

  • Connect AIhelp

    Grant the right to access your AIhelp account.

  • Clarify your business needs

    Let us know what elements of your migration you would like to modify

  • Have your needs estimated

    We'll analyze your case and send you with a cost and a scope of work.

  • Migrate from HarmonyPSA to AIhelp all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your AIhelp import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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