HarmonyPSA to Agiloft
migration service

Extremely easy , no special knowledge or programming required. A complete HarmonyPSA to Agiloft data migration instrument.

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The best HarmonyPSA to Agiloft tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer service details.
Effortless procedure

No need to worry about coding or continuously watch each record moved.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to Agiloft

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Agiloft.

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When migrating your records from HarmonyPSA to Agiloft we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Agiloft work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and connect your HarmonyPSA support desk with HDM.

  • Give access to your Agiloft account.

  • Explain your needs

    Let us know what parts of your migration you wish to tweak

  • Get your preferences estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from HarmonyPSA to Agiloft everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Agiloft import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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