HappyFox to VCC Live
migration service

Extremely easy , no special expertise or programming required. A complete HappyFox to VCC Live data migration tool.

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The best HappyFox to VCC Live tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer service information.
Easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just link both platforms, tick what you want to migrate and allow the system deal with the remainder.

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from HappyFox to VCC Live

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in VCC Live.

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When migrating your records from HappyFox to VCC Live we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to VCC Live

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to VCC Live work

  • Get ready

    Register and go to our migration software.

  • Connect HappyFox

    Pick and connect your HappyFox service desk with HDM.

  • Give access to your VCC Live account.

  • Outline your needs

    Let us know what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from HappyFox to VCC Live everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your VCC Live import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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