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HappyFox to Solvemate
migration service

Extremely easy , no special expertise or coding required. A complete HappyFox to Solvemate data migration tool.

More details

The best HappyFox to Solvemate tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and see the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about scripting or continuously watch each record moved.

Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we developed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from HappyFox to Solvemate

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Solvemate.

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When migrating your records from HappyFox to Solvemate we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to Solvemate work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and link your HappyFox service desk with HDM.

  • Give the right to access your Solvemate account.

  • Outline your business needs

    Let us know what parts of your migration you would like to modify

  • Get your requirements estimated

    We shall research your application and send you with a total price and a scope of tasks.

  • Migrate from HappyFox to Solvemate everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Solvemate import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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