HappyFox to SmarterTrack
migration service
Trouble-free , no special skill set or coding required. A complete HappyFox to SmarterTrack data migration tool.
HappyFox to SmarterTrack
The best HappyFox to SmarterTrack tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the magic happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support details.Effortless process
No need to worry about coding or continuously watch each piece of info moved.
Just link your source and target, tick what you want to take to a new database and allow the system do the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our staff members can see your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HappyFox to SmarterTrack
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in SmarterTrack.Next
Retained association between object and people
When migrating your records from HappyFox to SmarterTrack we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HappyFox to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HappyFox to SmarterTrack work
-
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from HappyFox to SmarterTrack.
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Connect HappyFox
Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link SmarterTrack
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack everything
Once everything's tested, find a quiet time with the least load on the support department and start migrating from HappyFox to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SmarterTrack import
Our team would be more than happy to perform a custom migration in case you have specific demands.
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