Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

HappyFox to SMART SERVICE DESK ITSM
migration service

Trouble-free , no special knowledge or coding required. A complete HappyFox to SMART SERVICE DESK ITSM data migration software.

More details

The best HappyFox to SMART SERVICE DESK ITSM tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about coding or constantly control each record moved.

Just link your source and target, choose what you want to migrate and allow the system do the rest for you.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HappyFox to SMART SERVICE DESK ITSM

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in SMART SERVICE DESK ITSM.

Next

When migrating your records from HappyFox to SMART SERVICE DESK ITSM we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from HappyFox to SMART SERVICE DESK ITSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to SMART SERVICE DESK ITSM work

  • Get ready

    Sign-up and go to our migration service.

  • Connect HappyFox

    Choose and connect your HappyFox service desk with HDM.

  • Connect SMART SERVICE DESK ITSM

    Grant the right to access your SMART SERVICE DESK ITSM account.

  • Explain your business needs

    Let us know what elements of your migration you want to adjust

  • Get your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from HappyFox to SMART SERVICE DESK ITSM everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SMART SERVICE DESK ITSM import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s