HappyFox to Simple IT Helpdesk
migration service

Trouble-free , no special expertise or programming required. A complete HappyFox to Simple IT Helpdesk data migration instrument.

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The best HappyFox to Simple IT Helpdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and enjoy the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing vital customer support information.
Automated tool

Scared that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Attach the help desks, choose data, click ok, and you’re done!

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members can access to your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to select what goes where, when it starts, and how.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HappyFox to Simple IT Helpdesk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Simple IT Helpdesk.

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Retained relation between object and people

When migrating your records from HappyFox to Simple IT Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to Simple IT Helpdesk work

  • Get ready

    Register and go to our migration software.

  • Select and link your HappyFox service desk with HDM.

  • Connect Simple IT Helpdesk

    Give the right to access your Simple IT Helpdesk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you want to tweak

  • Get your needs estimated

    We'll analyze your application and send you with a price and a scope of tasks.

  • Migrate from HappyFox to Simple IT Helpdesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Simple IT Helpdesk import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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