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HappyFox to SolarWinds Service Desk (Samanage)
migration service

Smooth , no special expertise or coding required. A complete HappyFox to SolarWinds Service Desk (Samanage) data migration tool.

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Your best tool for HappyFox to SolarWinds Service Desk (Samanage) data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HappyFox to SolarWinds Service Desk (Samanage)

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in SolarWinds Service Desk (Samanage).

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Retained relation between object and people

When migrating your data from HappyFox to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HappyFox to SolarWinds Service Desk (Samanage) work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HappyFox to SolarWinds Service Desk (Samanage).

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Connect SolarWinds Service Desk (Samanage)

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) all data

    Once everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from HappyFox to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SolarWinds Service Desk (Samanage) import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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