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HappyFox to Relay
migration service

Smooth , no special skill set or coding required. A complete HappyFox to Relay data migration tool.

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Your best tool for HappyFox to Relay data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new platform and see the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer support information.
Automated migration

Scared that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose what goes where, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from HappyFox to Relay

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Relay.

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Retained connection between object and people

When migrating your data from HappyFox to Relay we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Relay

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HappyFox to Relay work

  • Prepare

    Register and go to our migration service.

  • Pick and link your HappyFox service desk with HDM.

  • Connect Relay

    Give access to your Relay account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Get your needs estimated

    We will analyze your case and send you with a cost and a scope of work.

  • Migrate from HappyFox to Relay all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Relay import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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