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HappyFox to ProProfs Help Desk
migration service

Extremely easy , no special expertise or coding required. A complete HappyFox to ProProfs Help Desk data migration instrument.

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The best HappyFox to ProProfs Help Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the wonders happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Attach the help desks, select data, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HappyFox to ProProfs Help Desk

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in ProProfs Help Desk.

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Retained relation between object and people

When migrating your records from HappyFox to ProProfs Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to ProProfs Help Desk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect HappyFox

    Opt and connect your HappyFox service desk with HDM.

  • Connect ProProfs Help Desk

    Give access to your ProProfs Help Desk account.

  • Express your business needs

    Let us know exactly what components of your migration you wish to modify

  • Have your requirements estimated

    We'll analyze your case and get back to you with a price and a scope of work.

  • Migrate from HappyFox to ProProfs Help Desk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ProProfs Help Desk import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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