HappyFox to Pega Customer Service
migration service

Effortless , no special know how or coding required. A complete HappyFox to Pega Customer Service data migration tool.

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Your best tool for HappyFox to Pega Customer Service data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.

Attach the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is everything which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from HappyFox to Pega Customer Service

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Pega Customer Service.

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Maintained association between object and people

When migrating your data from HappyFox to Pega Customer Service we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Pega Customer Service

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HappyFox to Pega Customer Service work

  • Prepare

    Sign-up and go to our migration service.

  • Connect HappyFox

    Select and connect your HappyFox support desk with HDM.

  • Grant the right to access your Pega Customer Service account.

  • Explain your business needs

    Let us know what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from HappyFox to Pega Customer Service all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Pega Customer Service import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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