HappyFox to Pega Customer Service
migration service
Effortless , no special know how or coding required. A complete HappyFox to Pega Customer Service data migration tool.
HappyFox to Pega Customer Service
Your best tool for HappyFox to Pega Customer Service data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the miracle happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.Automated migration
Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.
Attach the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
You data is everything which is why we created a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it is possible to select the data arrangement, when it goes, and how.
Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Except providing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from HappyFox to Pega Customer Service
Strong security of your records
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Pega Customer Service.Next
Maintained association between object and people
When migrating your data from HappyFox to Pega Customer Service we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HappyFox to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HappyFox to Pega Customer Service work
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Prepare
Sign-up and go to our migration service.
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Connect HappyFox
Select and connect your HappyFox support desk with HDM.
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Link Pega Customer Service
Grant the right to access your Pega Customer Service account.
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Explain your business needs
Let us know what elements of your migration you want to fine-tune
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Have your preferences estimated
We shall analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from HappyFox to Pega Customer Service all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Pega Customer Service import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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