HappyFox to osTicket
migration service

Trouble-free, no special knowledge or programming required. A complete HappyFox to osTicket data migration tool.

More details

The best HappyFox to osTicket tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Link the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your customer data comes unite, you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members can see your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HappyFox to osTicket

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus helping you to make sure that the data end up being in the right destinations in osTicket.

Next

When migrating your records from HappyFox to osTicket we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to osTicket work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HappyFox to osTicket.

  • Connect HappyFox

    Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences.

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to osTicket all data

    Once everything's tested out, find a quiet time with the least load on the support team and start migrating from HappyFox to osTicket.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your osTicket import

Our team would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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