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HappyFox to Optsy
migration service

Smooth , no special skill set or coding required. A complete HappyFox to Optsy data migration software.

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Your best tool for HappyFox to Optsy data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the platforms, select records, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to offer the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HappyFox to Optsy

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Optsy.

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Retained association between object and people

When migrating your data from HappyFox to Optsy we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Optsy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HappyFox to Optsy work

  • Prepare

    Register and go to our migration tool.

  • Connect HappyFox

    Select and connect your HappyFox support desk with HDM.

  • Connect Optsy

    Give the right to access your Optsy account.

  • Outline your business needs

    Let us know exactly what parts of your migration you need to fine-tune

  • Have your preferences estimated

    We'll analyze your application and get back to you with a price and a scope of work.

  • Migrate from HappyFox to Optsy all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Optsy import

Our staff would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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