HappyFox to Helpninja
migration service

Trouble-free , no special skill set or programming required. A complete HappyFox to Helpninja data migration tool.

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The best HappyFox to Helpninja tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose the records you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target system and see the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer service details.
Easy process

No need to worry about coding or constantly control each record moved.

Just link both platforms, pick what you need to migrate and allow the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from HappyFox to Helpninja

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Helpninja.

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Retained connection between object and people

When migrating your records from HappyFox to Helpninja we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to Helpninja work

  • Get ready

    Register and go to our migration wizard.

  • Connect HappyFox

    Choose and connect your HappyFox support desk with HDM.

  • Give the right to access your Helpninja account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you need to adjust

  • Get your preferences estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from HappyFox to Helpninja everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Helpninja import

Our team would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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