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HappyFox to HelpdeskEddy
migration service

Extremely easy , no special expertise or coding required. A complete HappyFox to HelpdeskEddy data migration software.

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The best HappyFox to HelpdeskEddy tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and see the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface accessible as possible.

Connect the platforms, choose data, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members have see your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HappyFox to HelpdeskEddy

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in HelpdeskEddy.

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Maintained relation between object and people

When migrating your records from HappyFox to HelpdeskEddy we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to HelpdeskEddy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to HelpdeskEddy work

  • Get ready

    Register and go to our migration service.

  • Opt and connect your HappyFox support desk with HDM.

  • Connect HelpdeskEddy

    Give the right to access your HelpdeskEddy account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Get your preferences estimated

    We'll investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from HappyFox to HelpdeskEddy all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your HelpdeskEddy import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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