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HappyFox to FirstOne HelpDesk
migration service

Trouble-free , no special know how or programming required. A complete HappyFox to FirstOne HelpDesk data migration instrument.

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The best HappyFox to FirstOne HelpDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support information.
Effortless procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is key which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from HappyFox to FirstOne HelpDesk

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in FirstOne HelpDesk.

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When migrating your records from HappyFox to FirstOne HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to FirstOne HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to FirstOne HelpDesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect HappyFox

    Opt and link your HappyFox service desk with HDM.

  • Grant the right to access your FirstOne HelpDesk account.

  • Explain your needs

    Let us understand precisely what components of your migration you want to modify

  • Get your needs estimated

    We'll research your application and send you with a cost and a scope of work.

  • Migrate from HappyFox to FirstOne HelpDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your FirstOne HelpDesk import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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