HappyFox to FirstOne HelpDesk
migration service
Trouble-free , no special know how or programming required. A complete HappyFox to FirstOne HelpDesk data migration instrument.
HappyFox to FirstOne HelpDesk
The best HappyFox to FirstOne HelpDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and enjoy the miracle happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support information.Effortless procedure
No need to worry about coding or continuously watch each piece of info transferred.
Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we designed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from HappyFox to FirstOne HelpDesk
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in FirstOne HelpDesk.Next
Retained link between object and people
When migrating your records from HappyFox to FirstOne HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HappyFox to FirstOne HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HappyFox to FirstOne HelpDesk work
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Get ready
Register and go to our migration wizard.
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Connect HappyFox
Opt and link your HappyFox service desk with HDM.
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Link FirstOne HelpDesk
Grant the right to access your FirstOne HelpDesk account.
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Explain your needs
Let us understand precisely what components of your migration you want to modify
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Get your needs estimated
We'll research your application and send you with a cost and a scope of work.
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Migrate from HappyFox to FirstOne HelpDesk all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your FirstOne HelpDesk import
Our team would be more than happy to perform a custom migration if you have special demands.
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