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HappyFox to Eptica Entreprise Suite
migration service

Trouble-free , no special expertise or programming required. A complete HappyFox to Eptica Entreprise Suite data migration tool.

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The best HappyFox to Eptica Entreprise Suite tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and enjoy the wonders happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support details.
Effortless procedure

No need to worry about coding or continuously control each record transferred.

Just link both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is key which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from HappyFox to Eptica Entreprise Suite

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Eptica Entreprise Suite.

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Sustained relation between object and people

When migrating your records from HappyFox to Eptica Entreprise Suite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Eptica Entreprise Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to Eptica Entreprise Suite work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your HappyFox support desk with HDM.

  • Give access to your Eptica Entreprise Suite account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you need to modify

  • Get your preferences estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from HappyFox to Eptica Entreprise Suite everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Eptica Entreprise Suite import

Our team would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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