HappyFox to eGain Suite
migration service

Trouble-free , no special knowledge or programming required. A complete HappyFox to eGain Suite data migration instrument.

More details

The best HappyFox to eGain Suite tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on customer info you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and observe the wonders happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

Data dependency

Your customer data migrates complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Simple & effective

In only a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HappyFox to eGain Suite

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in eGain Suite.

Next

When migrating your records from HappyFox to eGain Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from HappyFox to eGain Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to eGain Suite work

  • Get ready

    Register and go to our migration software.

  • Connect HappyFox

    Select and connect your HappyFox service desk with HDM.

  • Grant the right to access your eGain Suite account.

  • Explain your requirements

    Let us know what components of your migration you want to tweak

  • Get your requirements estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from HappyFox to eGain Suite all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your eGain Suite import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s