HappyFox to Casengo
migration service

Effortless , no special expertise or coding required. A complete HappyFox to Casengo data migration tool.

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Your best tool for HappyFox to Casengo data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, select data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from HappyFox to Casengo

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Casengo.

Next

When migrating your data from HappyFox to Casengo we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HappyFox to Casengo work

  • Prepare

    Sign up and go to our migration tool.

  • Connect HappyFox

    Choose and connect your HappyFox support desk with HDM.

  • Give access to your Casengo account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from HappyFox to Casengo all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Casengo import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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