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HappyFox to Brand Embassy
migration service

Extremely easy , no special knowledge or programming required. A complete HappyFox to Brand Embassy data migration software.

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The best HappyFox to Brand Embassy tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.
Data completion
Move your help desk data in full to make sure that no ticket is missing critical customer service information.
Effortless process

No need to worry about coding or continuously watch each record moved.

Just link both platforms, choose what you need to migrate and let the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we designed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Simple & effective

In only a couple of clicks you will be able to select what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from HappyFox to Brand Embassy

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Brand Embassy.

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Retained association between object and people

When migrating your records from HappyFox to Brand Embassy we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HappyFox to Brand Embassy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HappyFox to Brand Embassy work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and connect your HappyFox service desk with HDM.

  • Connect Brand Embassy

    Grant the right to access your Brand Embassy account.

  • Explain your needs

    Let us know exactly what elements of your migration you wish to modify

  • Get your needs estimated

    We will research your application and send you with a price and a scope of tasks.

  • Migrate from HappyFox to Brand Embassy everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Brand Embassy import

Our team would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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