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H2Desk to Vivocha
migration service

Effortless , no special expertise or programming required. A complete H2Desk to Vivocha data migration tool.

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Your best tool for H2Desk to Vivocha data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and see the magic happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.
Easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, tick what you want to take to a new database and let the tool deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is everything which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from H2Desk to Vivocha

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Vivocha.

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Sustained connectivity between object and people

When migrating your data from H2Desk to Vivocha we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from H2Desk to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from H2Desk to Vivocha work

  • Prepare

    Sign up and go to our migration software.

  • Connect H2Desk

    Pick and link your H2Desk support desk with HDM.

  • Connect Vivocha

    Give access to your Vivocha account.

  • Clarify your business needs

    Let us know what components of your migration you would like to tweak

  • Have your requirements estimated

    We shall analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from H2Desk to Vivocha all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Vivocha import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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