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H2Desk to Trakdesk
migration service

Extremely easy , no special expertise or programming required. A complete H2Desk to Trakdesk data migration tool.

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The best H2Desk to Trakdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer support details.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Connect the platforms, select data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In only a few clicks it is possible to choose the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from H2Desk to Trakdesk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Trakdesk.

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Maintained relation between object and people

When migrating your records from H2Desk to Trakdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from H2Desk to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from H2Desk to Trakdesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect H2Desk

    Pick and link your H2Desk support desk with HDM.

  • Grant the right to access your Trakdesk account.

  • Outline your requirements

    Let us know exactly what parts of your migration you wish to adjust

  • Get your preferences estimated

    We shall analyze your application and get back to you with a cost and a scope of work.

  • Migrate from H2Desk to Trakdesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Trakdesk import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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