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H2Desk to SherpaDesk
migration service

Smooth , no special knowledge or coding required. A complete H2Desk to SherpaDesk data migration software.

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Your best tool for H2Desk to SherpaDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and see the wonders happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach both platforms, tick what you need to migrate and allow the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to choose the data arrangement, when it starts, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from H2Desk to SherpaDesk

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in SherpaDesk.

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Retained connectivity between object and people

When migrating your data from H2Desk to SherpaDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from H2Desk to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from H2Desk to SherpaDesk work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from H2Desk to SherpaDesk.

  • Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect SherpaDesk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SherpaDesk everything

    When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from H2Desk to SherpaDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SherpaDesk import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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