H2Desk to ((OTRS)) Community Edition
migration service
Smooth , no special expertise or programming required. A complete H2Desk to ((OTRS)) Community Edition data migration software.
H2Desk to ((OTRS)) Community Edition
Your best tool for H2Desk to ((OTRS)) Community Edition data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the magic happening.Record completion
Move your help desk info in full to make certain that no ticket has lost critical customer support details.Effortless procedure
You don’t have to bother about scripting or continuously control each record transferred.
Just link both platforms, tick what you want to migrate and allow the system do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we created a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from H2Desk to ((OTRS)) Community Edition
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in ((OTRS)) Community Edition.Next
Retained link between object and people
When migrating your data from H2Desk to ((OTRS)) Community Edition we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from H2Desk to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from H2Desk to ((OTRS)) Community Edition work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from H2Desk to ((OTRS)) Community Edition.
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Connect H2Desk
Fill out the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Connect ((OTRS)) Community Edition
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition everything
Once everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from H2Desk to ((OTRS)) Community Edition.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your ((OTRS)) Community Edition import
Our staff would be more than happy to run a personalized migration if you have special demands.
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