H2Desk to ((OTRS)) Community Edition
migration service
Smooth , no special expertise or programming required. A complete H2Desk to ((OTRS)) Community Edition data migration software.
Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.Optimal & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of informationReasons to use Help Desk Migration to switch from H2Desk to ((OTRS)) Community Edition
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in ((OTRS)) Community Edition.Next
Retained link between object and people
When migrating your data from H2Desk to ((OTRS)) Community Edition we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from H2Desk to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Prepare
Sign-up and go to our migration wizard.
Connect H2Desk
Opt and link your H2Desk support desk with HDM.
Link ((OTRS)) Community Edition
Give the right to access your ((OTRS)) Community Edition account.
Express your requirements
Let us know exactly what components of your migration you need to tweak
Get your preferences estimated
We'll analyze your application and get back to you with a total price and a scope of work.
Migrate from H2Desk to ((OTRS)) Community Edition everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your ((OTRS)) Community Edition import
Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation