Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

H2Desk to office24by
migration service

Extremely easy , no special skill set or programming required. A complete H2Desk to office24by data migration instrument.

More details

The best H2Desk to office24by tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface accessible as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from H2Desk to office24by

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in office24by.

Next

Sustained association between object and people

When migrating your records from H2Desk to office24by we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from H2Desk to office24by

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from H2Desk to office24by work

  • Get ready

    Register and go to our migration wizard.

  • Connect H2Desk

    Select and connect your H2Desk service desk with HDM.

  • Connect office24by

    Give the right to access your office24by account.

  • Clarify your requirements

    Let us know what aspects of your migration you would like to modify

  • Get your preferences estimated

    We will analyze your application and send you with a price range and a scope of work.

  • Migrate from H2Desk to office24by all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your office24by import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Book a Call
cancel
%s
— %s