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H2Desk to Inmoment Customer Experience (CX)
migration service

Trouble-free , no special know how or coding required. A complete H2Desk to Inmoment Customer Experience (CX) data migration instrument.

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The best H2Desk to Inmoment Customer Experience (CX) tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick the records you need to move and start the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support information.
Easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from H2Desk to Inmoment Customer Experience (CX)

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Inmoment Customer Experience (CX).

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Maintained connection between object and people

When migrating your records from H2Desk to Inmoment Customer Experience (CX) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from H2Desk to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from H2Desk to Inmoment Customer Experience (CX) work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your H2Desk service desk with HDM.

  • Grant access to your Inmoment Customer Experience (CX) account.

  • Express your requirements

    Let us know what parts of your migration you would like to adjust

  • Get your requirements estimated

    We will analyze your case and get back to you with a total price and a scope of work.

  • Migrate from H2Desk to Inmoment Customer Experience (CX) all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Inmoment Customer Experience (CX) import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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