H2Desk to Dixa
migration service
Trouble-free , no special knowledge or programming required. A complete H2Desk to Dixa data migration instrument.
H2Desk to Dixa
The best H2Desk to Dixa tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.Automated tool
Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface accessible as possible.
Connect the help desks, pick records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we developed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from H2Desk to Dixa
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Dixa.Next
Maintained link between object and people
When migrating your records from H2Desk to Dixa we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from H2Desk to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from H2Desk to Dixa work
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Get ready
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from H2Desk to Dixa.
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Connect H2Desk
Fill in the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
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Link Dixa
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Dixa everything
When everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from H2Desk to Dixa.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Dixa import
Our team would be more than happy to run a custom migration if you have particular needs.
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