GS/HelpDesk to Wix Answers
migration service

Effortless , no special know how or programming required. A complete GS/HelpDesk to Wix Answers data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from GS/HelpDesk to Wix Answers

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Wix Answers.

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Maintained connection between object and people

When migrating your data from GS/HelpDesk to Wix Answers we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to Wix Answers

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from GS/HelpDesk to Wix Answers work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and link your GS/HelpDesk service desk with HDM.

  • Grant the right to access your Wix Answers account.

  • Describe your needs

    Let us know what components of your migration you need to tweak

  • Have your needs estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from GS/HelpDesk to Wix Answers all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Wix Answers import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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