GS/HelpDesk to Trakdesk
migration service

Extremely easy , no special skill set or coding required. A complete GS/HelpDesk to Trakdesk data migration instrument.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from GS/HelpDesk to Trakdesk

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Trakdesk.

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Retained relation between object and people

When migrating your records from GS/HelpDesk to Trakdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from GS/HelpDesk to Trakdesk work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your GS/HelpDesk support desk with HDM.

  • Connect Trakdesk

    Grant access to your Trakdesk account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your needs estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from GS/HelpDesk to Trakdesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Trakdesk import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation
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