GS/HelpDesk to Track-It!
migration service

Extremely easy , no special skill set or coding required. A complete GS/HelpDesk to Track-It! data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from GS/HelpDesk to Track-It!

Strong safety of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Track-It!.

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Sustained connection between object and people

When migrating your records from GS/HelpDesk to Track-It! we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from GS/HelpDesk to Track-It! work

  • Get ready

    Register and go to our migration service.

  • Pick and link your GS/HelpDesk support desk with HDM.

  • Give the right to access your Track-It! account.

  • Describe your business needs

    Let us know exactly what elements of your migration you want to modify

  • Get your requirements estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from GS/HelpDesk to Track-It! all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Track-It! import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation
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