GS/HelpDesk to TeamSupport
Effortless , no special knowledge or coding required. A complete GS/HelpDesk to TeamSupport data migration instrument.
Trustworthy and SafeYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong safety of your dataThe migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in TeamSupport.
Sustained connection between object and peopleWhen migrating your data from GS/HelpDesk to TeamSupport we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from GS/HelpDesk to TeamSupport
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from GS/HelpDesk to TeamSupport work
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from GS/HelpDesk to TeamSupport.
Fill in the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to TeamSupport everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from GS/HelpDesk to TeamSupport.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT