GS/HelpDesk to SysAid
migration service

Effortless , no special know how or coding required. A complete GS/HelpDesk to SysAid data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from GS/HelpDesk to SysAid

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in SysAid.

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Maintained relation between object and people

When migrating your data from GS/HelpDesk to SysAid we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from GS/HelpDesk to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from GS/HelpDesk to SysAid work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from GS/HelpDesk to SysAid.

  • Connect GS/HelpDesk

    Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect SysAid

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SysAid everything

    When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from GS/HelpDesk to SysAid.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SysAid import

Our staff would be more than happy to perform a customized migration if you have particular needs.
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