GS/HelpDesk to Support Desk
migration service

Trouble-free , no special knowledge or coding required. A complete GS/HelpDesk to Support Desk data migration software.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from GS/HelpDesk to Support Desk

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Support Desk.

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Maintained association between object and people

When migrating your records from GS/HelpDesk to Support Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from GS/HelpDesk to Support Desk work

  • Get ready

    Register and go to our migration service.

  • Connect GS/HelpDesk

    Select and connect your GS/HelpDesk service desk with HDM.

  • Grant access to your Support Desk account.

  • Describe your needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Get your preferences estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from GS/HelpDesk to Support Desk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Support Desk import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation
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