GS/HelpDesk to ServiceDesk Plus
migration service

Extremely easy , no special know how or programming required. A complete GS/HelpDesk to ServiceDesk Plus data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from GS/HelpDesk to ServiceDesk Plus

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in ServiceDesk Plus.

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Sustained association between object and people

When migrating your records from GS/HelpDesk to ServiceDesk Plus we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from GS/HelpDesk to ServiceDesk Plus work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from GS/HelpDesk to ServiceDesk Plus.

  • Connect GS/HelpDesk

    Fill out the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    Once everything's validated, determine a quiet time with the least load on the support team and start migrating from GS/HelpDesk to ServiceDesk Plus.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceDesk Plus import

Our team would be more than happy to perform a personalized migration if you have particular demands.
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