GS/HelpDesk to Parature
Extremely easy , no special skill set or coding required. A complete GS/HelpDesk to Parature data migration instrument.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong privacy of your dataThe migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Parature.
Retained relation between object and peopleWhen migrating your records from GS/HelpDesk to Parature we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from GS/HelpDesk to Parature
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from GS/HelpDesk to Parature work
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from GS/HelpDesk to Parature.
Fill in the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Parature everything
Once everything's tested, choose a quiet time with the minimal load on the support department and start migrating from GS/HelpDesk to Parature.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT