GS/HelpDesk to OTRS
Trouble-free , no special expertise or coding required. A complete GS/HelpDesk to OTRS data migration tool.
Risk-free and ReliableYour passwords along with records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information
Strong privacy of your informationThe migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in OTRS.
Retained link between object and peopleWhen migrating your records from GS/HelpDesk to OTRS we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from GS/HelpDesk to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from GS/HelpDesk to OTRS work
Register and go to our migration tool.
Opt and connect your GS/HelpDesk support desk with HDM.
Give access to your OTRS account.
Outline your business needs
Let us know exactly what components of your migration you need to tweak
Get your preferences estimated
We will investigate your case and get back to you with a the overall cost and a scope of tasks.
Migrate from GS/HelpDesk to OTRS everything
Transfer all your customer support records in a single push.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT