GS/HelpDesk to LiveAgent
Smooth , no special knowledge or coding required. A complete GS/HelpDesk to LiveAgent data migration instrument.
Secure and ReliableYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data
Strong security of your informationThe migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in LiveAgent.
Maintained link between object and peopleWhen migrating your data from GS/HelpDesk to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from GS/HelpDesk to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from GS/HelpDesk to LiveAgent work
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from GS/HelpDesk to LiveAgent.
Fill in the form with required credentials to allow our data migration tool to access information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to LiveAgent all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from GS/HelpDesk to LiveAgent.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT