GS/HelpDesk to LiveAgent
migration service Help Desk Migration partner of LiveAgent

Smooth , no special knowledge or coding required. A complete GS/HelpDesk to LiveAgent data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from GS/HelpDesk to LiveAgent

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in LiveAgent.

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When migrating your data from GS/HelpDesk to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from GS/HelpDesk to LiveAgent work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from GS/HelpDesk to LiveAgent.

  • Fill in the form with required credentials to allow our data migration tool to access information from your current help desk.

  • Connect LiveAgent

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent all data

    Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from GS/HelpDesk to LiveAgent.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveAgent import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
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